Terms and conditions

In accordance with the provisions of Articles 6-III and 19 of the Act for Confidence in the Digital Economy, and the decree of January 10, 2017 relating to the information of consumers by professionals involved in a real estate transaction. We inform you that:

Our agency fees are available on our website, or on request by email, post, phone or from our contact page.

Publisher

Raison sociale : Oceano Homes

Siège social : 31 Avenue des Plages, Plaza Orient Bay - Saint-Martin 97150 - France
RCS : 904211653
Forme sociale : SARL
Numero TVA Intracommunautaire : 90421165300020
Carte professionnelle T n° CPI97812022000000001
Préfecture de délivrance de la carte professionnelle : CCI DE SAINT MARTIN
Capital : 2500€
RC PRO :
GENERALI IARD2 Rue Pillet-Will75465 PARIS CEDEX 09
Contract number: AL591311

EUROPEAN GUARANTEES AND SURETIES COMPANY (CEGC)
59 avenue Pierre Mendès-France
75013 Paris
Contract number: AC 484 198
Guarantee amount: €110,000

Garantie responsabilité civile professionnelle : ALLIANZ – Route de l'Espérance, 17 Rue Opale Lotissement Parc Phenix, Grand Case, 97150 Saint-Martin

In accordance with article L 211-3 of the French Consumer Code, consumers dealing with our company have the right to have recourse free of charge to a consumer mediator within a period of one year following the attempt to resolve the dispute amicably by means of a written complaint sent in advance to Oceano/Christie's Real Estate.

In this way, it is possible to refer the matter to the consumer ombudsman appointed by Oceano/Christie's Real Estate, i.e. the CMPM de la Consommation, which can be contacted :

either by completing the form provided for this purpose on their website: https://www.cnpm-mediation-consommation.eu/contact-mediationconso-art-35.html
or by post to 27, avenue de la Libération, 42400 Saint-Chamond, France.

Oceano/Christie's Real Estate shall bear the entire cost of the Mediation. Referral to the CMPM mediator is therefore free of charge for the consumer.
The procedures for this mediation are set out in articles L 611-1 et seq. and R 612-1 et seq. of the French Consumer Code.
Any consumer who contacts CMPM de la Consommation must be able to prove that he or she has previously tried unsuccessfully to resolve his or her dispute directly with our company. Failing this, referral to the mediator will not be accepted.

Translated with DeepL.com (free version)

Hosting

APIWORK S.A.R.L.
Capital de 12.500 €
1 rue Allieis
75 Antibes
06400 Cannes - France
+33 (0)4 92 91 90 63
Registre du commerce : 489 890 483

Personal data

Use of the Site is subject to compliance with the conditions below. Access to and browsing on the site entail acceptance of these conditions:

Site: refers to the website you access from your internet browser.

The Agency: refers to the real estate Agency(ies) present on the website, responsible for processing the data collected via the Site, which publish listings and collect data entered by users on contact forms.

Data controller

The data controller for personal data collected on the Site is the Agency. You may contact it using the details provided in our Legal notice for any question relating to your personal data.

Data collected

The personal data that may be collected on the Site are as follows:

Cookies: Cookies are used, in the context of use of the Site, to collect certain information (in particular, your IP address, information relating to the computer used for browsing, connection mode, type and version of the internet browser, operating system and other technical identifiers, or the URL address of connections, including the date and time, as well as the content accessed).
Contact form: When completing the contact form, your surname, first name, email address and message are collected.

Purposes and legal bases of processing

Your personal data are used for the following purposes:

Management of the relationship with you (responding to your requests, follow-up of your file), on the basis of the performance of pre-contractual measures taken at your request or of the contract when a contractual relationship is ongoing;
Provision of personalised content and services, based on your browsing history, preferences and interests, on the basis of our legitimate interest in improving our services;
Audience measurement and improvement of the Site using analytical tools, on the basis of your consent (non-essential cookies);
Commercial prospecting by electronic means (emailing), on the basis of your consent or, for our existing clients, our legitimate interest under the conditions provided for by law.

When certain information is mandatory to access specific features of the Site, this mandatory nature is indicated at the time of data entry. If you refuse to provide mandatory information, you may not be able to access certain services, features or sections of the Site.

Your personal information is retained for a period that shall not exceed 36 months, unless:

You exercise, under the conditions set out below, one of the rights granted to you by legislation;
A longer retention period is authorised or required under a legal or regulatory provision;
This period may be renewed if you continue the commercial relationship.

During this period, the Site implements organisational, software, legal, technical and physical measures capable of ensuring the confidentiality and security of your personal data, in order to prevent their damage, erasure or access by unauthorised third parties.

Access to personal data and recipients

Access to your personal data is strictly limited to staff and sales agents of the Agency, authorised by virtue of their duties and bound by a duty of confidentiality.

Your data may also be disclosed to the following subcontractors, contractually responsible for carrying out the tasks necessary for the proper functioning of the Site and its services, as well as for the proper management of the relationship with you:

Google Analytics (Google Ireland Ltd / Google LLC): audience measurement and Site traffic statistics;
An emailing service provider (Brevo and/or Mailchimp): sending commercial communications and managing emailing campaigns.

These service providers only have limited access to your data and have a contractual obligation to use them in compliance with applicable personal data protection legislation.

Transfers of data outside the European Union

Some of these service providers (in particular Google) may transfer your data outside the European Union, in particular to the United States. These transfers are governed by appropriate safeguards recognised by European regulations (European Commission standard contractual clauses, adequacy decision or any other equivalent mechanism provided by the service provider concerned).

Apart from the cases stated above, the Agency undertakes not to sell, rent, transfer or give third parties access to your data without your prior consent, unless compelled to do so for a legitimate reason (legal obligation, fight against fraud or abuse, exercise of defence rights, etc.).

Your rights

In accordance with applicable legal and regulatory provisions, in particular Law No. 78-17 of 6 January 1978 as amended relating to information technology, files and freedoms and European Regulation No. 2016/679/EU of 27 April 2016, you have the following rights:

Exercise your right of access, to find out what personal data concern you;
Request the update of your data if they are inaccurate;
Request the portability or deletion of your data;
Request the limitation of the processing of your data;
Object, on legitimate grounds, to the processing of your data;
Object to or withdraw your consent to the use, by our services, of your contact details for sending our promotions and solicitations via email, SMS messages, telephone calls and postal mail. This right remains valid whether the information concerning you was transmitted to us directly by you or by third-party partners to whom you communicated it (in this case, you will need to click on the unsubscribe links provided in our SMS or emails or contact us under the conditions set out below).

These various rights may be exercised either directly on the Site in the "Contact" section, by postal mail, or by email at the address available from the "Legal notice" link.

Proof of identity may be requested only when necessary to verify the identity of the applicant. The proof of identity will be destroyed once the request has been processed.

For any further information or complaint, you may contact the Commission Nationale de l'Informatique et des Libertés (more information at www.cnil.fr).

Use of cookies

What is a cookie?

A cookie is a small text file that websites save on your computer or mobile device when you visit them. It allows these sites to remember your actions and preferences (username, language, font size and other display settings) for a given period, so that you do not have to re-enter this information each time you visit these sites or navigate from one page to another.

Your consent

Cookies that are strictly necessary for the operation of the Site are placed automatically, without prior consent, in accordance with applicable regulations.

All non-essential cookies (audience measurement, personalisation, third-party cookies) are only placed after your consent has been obtained, via the information banner displayed on your first visit.

You may at any time accept, refuse or change your cookie preferences by clicking on the "Cookie management" link available at the bottom of the Site, or by configuring your internet browser. For more information, you can also visit aboutcookies.org.

If you choose to block certain cookies, you may need to enter certain preferences yourself on each visit, and some services or features of the Site may not be accessible.

Why do we use cookies?

We use cookies to, in particular:

Manage your preferences when browsing the Site;
Improve our services and enable audience measurement (Google Analytics).

Other cookies may be added by third-party applications such as social network share buttons.

Telephone prospecting

In accordance with applicable regulations, we only contact you by telephone for commercial prospecting purposes if you have previously consented or in cases authorised by law, in particular when a contractual relationship is ongoing.

If you agree to be called back via a site form, your consent is collected explicitly and may be withdrawn at any time. For any question relating to your personal data or the use of your telephone number, you can contact us at the details given in these legal notices.